Ludlow Arts: Classical
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Data protection, cookies and complaints policy
The Group consists of voluntary organizations run, almost entirely, by volunteers: secretaries, membership secretaries, treasurers, etc.
In order to operate, the Group needs to gather, store and use personal information about individuals.
These can include members, subscribers, employees, artists, contractors, suppliers, volunteers, audiences and potential audiences, business contacts and other people the Group has relationships with or regularly needs to contact.
This Data Protection Policy applies to:
- Ludlow Music Society
- other participants may join in due course.
- all Ludlow Arts: Classical participants, some of which may also have other systems subject to separate policies.
In this Policy document Ludlow Arts: Classical has the meaning defined above and is referred to in this document as ‘the Group’.
Legal basis for holding data
The legal basis for holding personal data is:
Types of data held
Sources of data
Data processing principles
We collect and hold personal data under the following principles:
Rights of individuals
Under the Regulations individuals have specific rights:
Individuals also have a right to make a complaint to the Data Commissioner HERE.
Enquiries about data protection issues should be made to the Administrator:
Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.
We encourage people to bring to our attention shortcomings in the services we provide and the way in which we provide them. We will try to act upon criticism and advice whenever we can. We will investigate any complaints fully. We will try to deal with them informally if possible but it may be necessary to:
However we will not do this without the consent of the complainant, and will retain the information only for the purpose of investigating the complaint.
This Policy does not cover:
Changes to this Policy
We keep our Policy under regular review. It was last updated on 14 March 2018.
How to contact us
Ludlow Arts: Classical website